Shipping Policy

At Cremez, we aim to deliver delicious cakes to your doorstep with care. Please review our shipping policy below:

Order Processing Time

All cake orders require a lead time of 2 business days to be prepared, baked, decorated, and packaged before shipment. Orders placed before 12 PM IST will begin processing on the following business day.
Shipping Timelines

Standard Shipping: Once prepared, our standard shipping option typically takes 1 to 2 business days for delivery within locations in Bangalore. Please note that delivery times may vary based on your location and are estimated, not guaranteed.

Expedited Shipping: Need your cake sooner? We offer expedited shipping for faster delivery, which generally takes 1 business day for domestic orders. This option is available at an additional cost and can be selected during checkout.

Packaging & Delivery

To ensure your cake arrives fresh and intact, we use specialized packaging designed for safe transit. Cakes are carefully sealed and protected against damage during transportation.
Delivery Date Preference

During the checkout process, you may have the option to select a preferred delivery date within the available time frame. We will strive to deliver your cake as close to your requested date as possible.
Shipping Restrictions

Please note that certain cake varieties or sizes may have limitations for shipping due to their delicate nature. Some cakes might only be available for local delivery or pickup to maintain quality.
Delivery Confirmation & Handling

Once your cake is shipped, you will receive a confirmation email containing tracking information. It's crucial to ensure someone is available to receive the cake upon delivery to maintain its freshness.
Special Occasions & Holidays

During peak seasons or holidays, we recommend placing your orders well in advance to ensure timely delivery, as shipping times might be impacted due to high demand.
Quality Guarantee

We take pride in our cakes and want you to enjoy them at their best. If you have any concerns about the quality of your cake upon delivery, please contact us immediately for assistance.
Note: While we do our best to meet delivery timelines, unforeseen circumstances such as extreme weather conditions or carrier delays may affect shipping schedules.